Gadget

To help us deal with your claim quickly and effectively please complete this form below. The information that you complete will be submitted to our experienced claims handlers who will use this information to validate and process your claim.

Section 1 - Your Details

Date of Birth

Section 2 - Policy Details

Section 3 - Gadget Details

For example: Mobile, Tablet, Laptop

If your gadget can use a sim card, please enter your IMEI number. Instructions on how to find this can be searched online.

Please make sure your Proof of Purchase shows the value of your claimed device(s)

Use the "Choose File" button above to upload your proof of purchase. On mobile devices, this can also access your camera app to photo your proof of purchase.

Proof of purchase examples include:

  • Receipt
  • Invoice from retailer or network provider
  • Mobile contract agreement

Use the "Choose File" button above to upload your proof of use. On mobile devices, this can also access your camera app to photo your proof of use.

As part of your policy terms, we require proof that the device has been used since your policy was taken out, this can be proved in a few different ways, some examples are:

  • An itemised bill or bill showing use of calls, texts, data etc
  • A letter from your service provider confirming dates of use
  • Screenshot of a mobile providers app showing useage
  • Screenshots of device specific back up service date
  • If your device does not have a Sim, a screenshot of an online service that shows use of that particular device

Section 4 - Claim Details

For example: Loss, Theft, Accidental Damage, Breakdown, Malicious Damage

Section 5 - Lost Device details

Please fill in section if your device has been lost

Use the "Choose File" button above to upload your evidence. On mobile devices, this can also access your camera app to photo your evidence.

Section 6 - Theft Details

Please fill out this section if your device has been stolen or criminally damaged

Use the "Choose File" button above to upload your evidence. On mobile devices, this can also access your camera app to photo your evidence.

Upon successful submission you will recieve a submission reference, please keep this for your records